The Frontline Are Your Advocates with Charlene Platon

The Frontline Are Your Advocates with Charlene Platon

The Frontline Are Your Advocates with Charlene Platon

Listen on Apple Podcasts, Spotify, Stitcher or Google Play.

Today on the podcast we’re joined by Charlene Platon. Charlene is a board-certified Family Nurse Practitioner with a Master of Science in Nursing Science from the University of California, Irvine. In 2016 she joined Stanford Health Care (SHC) as a Manager of Advanced Practice with a primary role of leading process and quality improvement initiatives to optimize practice for advanced practice providers (APPs). Her recent work has focused on building SHC’s first-ever APP Administrative Fellowship to mentor expert clinicians as future healthcare leaders. Passionate about healthcare technology, Charlene’s other projects include developing electronic medical record workflows to accurately measure APP contributions. Charlene supports inpatient APPs practicing in surgical areas, including reconstructive and orthopedic surgeries. As a manager, Charlene’s main objective is to improve the work environment for APPs and increase provider engagement.

Charlene’s inspiration for quality improvement and innovation stems from her experiences in both acute care and ambulatory settings. Serving as a Registered Nurse at White Memorial Medical Center in Los Angeles, she spearheaded the Admission/S.W.A.T. Nurse pilot program to improve patient throughput and increase nursing support during patient transitions. Charlene previously worked as a Medical Coordinator for the Illumination Foundation, a non-profit organization supporting homeless individuals in need of medical and social services. There, she first learned about the complexities of healthcare and the vast opportunities for improvement.

Charlene’s overarching goal as a healthcare leader and nurse innovator is to discover new and patient-centered solutions that improve care delivery and operations. She is passionate about utilizing innovation and interdisciplinary collaboration to address organizational difficulties and transform healthcare.

 

Episode Highlights

 

We start by talking about her Johnson and Johnson fellowship and go on to discuss:

  • A nurse hackathon to tackle human health problems
  • Advice for nurses looking to get into leadership
  • Using LinkedIn for professional development
  • The “not just a nurse” mentality
  • Incentivizing a culture of innovation
  • How to encourage nurses to stay in the sector

 

Key 3 Points

  1. The frontline need to be your biggest advocate
  2. Carve out and be proud of your career path
  3. Stay curious, growing and evolving

 

Mentioned in this Episode

The Value of Autonomous Practice with Michael Sandler

The Value of Autonomous Practice with Michael Sandler

The Value of Autonomous Practice with Michael Sandler

Listen on Apple Podcasts, Spotify, Stitcher or Google Play.

Today on the podcast we’re joined by Michael Sandler, the current Executive Director for the Association of Nurses and Nurse Practitioners of BC (NNPBC), the first nursing professional association in Canada to represent all four of B.C.’s nursing designations (Licensed Practical Nurse, Nurse Practitioner, Registered Nurse and Registered Psychiatric Nurse). NNPBC serves as the voice for professional practice, advocacy and leadership in nursing for all B.C. nurses.

Michael moved from the Lower Mainland to the B.C. Interior in 2012 to take on a role with the High Acuity Response Team (HART) which was recognized as a “Promising Practice” by the Health Council of Canada using the Health Innovation Portal Evaluation Framework. His time away from his roots practicing in a large well-resourced urban centres in the Lower Mainland has provided the context with which he approaches solutions to our current health care challenges that focus on leveraging nursing to meet the current gaps in service delivery.
Michael was a recipient of the CNA’s, “150 Nurses for Canada”, peer-nominated award that recognized Canada’s most influential nurse leaders for his leadership and willingness to advocate for change. Michael is a passionate, strong, nurse leader with an interest in promoting rural and remote nursing, addressing and/or expanding scope of practice for all B.C. nurses and improving the care received by patients throughout the province by leveraging the central position of nursing in Canada’s current health care delivery model.

Michael is known to continuously exhibit transformational leadership skills, which, complemented by his experience in operational leadership, change management in complex environments, program development, regional and provincial policy development, political advocacy and strong strategic communication skills, allows him to navigate our current healthcare landscape for the benefit of all nurses in B.C.

 

Episode Highlights

 

We start by talking about how Michael never intended to be a nurse and go on to discuss:

  • Creating a common vision across associations
  • Managing the itchy-scratchy places
  • Navigating the “nurses eat their young” culture
  • General vs. specialized training for NPs
  • Leadership programs for early career nurses

 

Key 3 Points

  1. Get out of peoples’ way to help them do their jobs.
  2. Develop relationships with potential mentors and make an ask.
  3. Take a reset moment. Maintain an open mind for opportunities. Be kind and humble.

 

Mentioned in this Episode

Using Your Influence on Purpose with Kelly Hallock

Using Your Influence on Purpose with Kelly Hallock

Using Your Influence on Purpose with Kelly Hallock

Listen on Apple Podcasts, Spotify, Stitcher or Google Play.

 

Today on the podcast I’m really pleased to be joined by Kelly Hallock. Kelly and I met through the Association of Registered Nurses of Manitoba and I knew I wanted to have her on the podcast. Kelly is a Registered Nurses Educator with the Interlake-Eastern Regional Health Authority. She has a Bachelor of Science in Nursing from the University of Alberta, and is also an experienced speaker working in the professional training and speaking industry. She is skilled in nursing education, acute care, critical care nursing and healthcare management. Kelly is also a certified speaker. Trainer and coach with the John Maxwell team.

 

Episode Highlights

 

We start by talking about an early mentorship program opportunity and go on to discuss:

  • Transitioning into leadership training
  • Moving into nurse educator roles
  • The value of interviewing
  • How to unlock leadership potential
  • Changes for nursing during the year of the nurse

 

Key 3 Points

  1. Where are you at? Based on this, what do you need to grow?
  2. To be a good leader, spend more time listening
  3. Nurses are resilient.

 

Quotable

“Keep learning. If you want to ensure you have the best practice out there, get on committees where you can be next to those experts. Learn to teach.”
—Kelly Hallock

 

Mentioned in this Episode

Considering Lived Experience with Paul Wright

Considering Lived Experience with Paul Wright

Considering Lived Experience with Paul Wright

Listen on Apple Podcasts, Spotify, Stitcher or Google Play.

Paul Wright has worked as a direct care provider in the neurosciences population for the Ottawa Hospital and the Calgary zone within Alberta Health Services, formerly the manager for the Neurological Rehabilitation Program in Calgary and is Currently the Director for Patient Safety, Clinical Quality improvement and patient and Family centred care for the Calgary zone. Paul holds a Bachelor’s degree in Nursing Science from the University of Ottawa and a CNA certification for Neuroscience Nursing in Canada.

Paul’s focus is to create new opportunities for patients and families to be involved with health care improvements, system design and ensuring the patient and family are at the centre of all care provision. Most recently Paul s work has led him to advocating for the inclusion of family in care and the removal of formal visiting hours for all Calgary hospitals. Paul is leading the grass roots initiative to End Pj Paralysis in Alberta with the focus of getting patients up, dressed and moving for better health.

 

Episode Highlights

 

We start by talking about beginning his career at the Ottawa Hospital and go on to discuss:

  • Progressing the End PJ Paralysis movement in Alberta
  • Reverse-engineering problems
  • Creating a united voice for nurses
  • Quality improvement initiatives
  • The challenge of change-fatigue
  • Nurses eating their young and their old

 

Key 3 Points

  1. As a leader, you can’t treat every team member the same. Their needs are different.
  2. Be bold, be brave, but be safe. Don’t be afraid to make change.
  3. Try the lived experience of your patients in order to better serve them.

 

Quotable

“As a leader, you really work for those around you.”
—Paul Wright

 

“When you look at problems step by step, they’re not so complex.”
—Paul Wright

 

 

Mentioned in this Episode

Nurses Make the Best Disruptors with Catherine Burger

Nurses Make the Best Disruptors with Catherine Burger

Nurses Make The Best Disruptors with Catherine Burger

Listen on Apple Podcasts, Spotify, Stitcher or Google Play.

Catherine Burger, RN, BS, MSOL is a board-certified nurse executive with nearly 30 years of experience in numerous patient care and leadership specialties. Upon completion of her ADN from Pacific Union College, Catherine worked in various nursing roles until her career evolved to nursing leadership for a large HMO in Northern California. She completed a BSN degree at the University of Phoenix and a Masters in Organizational Leadership at Colorado State University. Catherine served as a Clinical Practice Consultant and Nursing Informatics Consultant before leaving executive nursing to start her own business as a freelance writer and founder of the NurseLeaderMastermind.org.

In her free time, Catherine enjoys spending time with her husband, five children, and raising service puppies for Canine Companions for Independence.

 

Episode Highlights

 

We start by talking about her self-described jungle-gym career journey instead of the typical career ladder. We go on to discuss:

  • Her experience of early career coaching
  • The “what do I do when…” challenge
  • The non-traditional paths that nurses can explore
  • Highlighting our voices and trust-factor

 

Key 3 Points

1. The people who do the work have the answers.
2. Set the tone. Help guide the next decade of healthcare. Expect a seat at the table.

 

Quotable

“Nurses are ubiquitous. We can be in our community, we can start grants, we can start non-profits to meet a need. There really are no limits. Being a nurse, people automatically trust you, so you can challenge the status quo a little more.”
—Catherine Burger

“We should expect and ask for a seat at the table.”
—Catherine Burger

“Be the mentor that you always needed when you started in nursing. Offer yourself.”
—Catherine Burger

 

 

Mentioned in this Episode