The Frontline Are Your Advocates with Charlene Platon

The Frontline Are Your Advocates with Charlene Platon

The Frontline Are Your Advocates with Charlene Platon

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Today on the podcast we’re joined by Charlene Platon. Charlene is a board-certified Family Nurse Practitioner with a Master of Science in Nursing Science from the University of California, Irvine. In 2016 she joined Stanford Health Care (SHC) as a Manager of Advanced Practice with a primary role of leading process and quality improvement initiatives to optimize practice for advanced practice providers (APPs). Her recent work has focused on building SHC’s first-ever APP Administrative Fellowship to mentor expert clinicians as future healthcare leaders. Passionate about healthcare technology, Charlene’s other projects include developing electronic medical record workflows to accurately measure APP contributions. Charlene supports inpatient APPs practicing in surgical areas, including reconstructive and orthopedic surgeries. As a manager, Charlene’s main objective is to improve the work environment for APPs and increase provider engagement.

Charlene’s inspiration for quality improvement and innovation stems from her experiences in both acute care and ambulatory settings. Serving as a Registered Nurse at White Memorial Medical Center in Los Angeles, she spearheaded the Admission/S.W.A.T. Nurse pilot program to improve patient throughput and increase nursing support during patient transitions. Charlene previously worked as a Medical Coordinator for the Illumination Foundation, a non-profit organization supporting homeless individuals in need of medical and social services. There, she first learned about the complexities of healthcare and the vast opportunities for improvement.

Charlene’s overarching goal as a healthcare leader and nurse innovator is to discover new and patient-centered solutions that improve care delivery and operations. She is passionate about utilizing innovation and interdisciplinary collaboration to address organizational difficulties and transform healthcare.

 

Episode Highlights

 

We start by talking about her Johnson and Johnson fellowship and go on to discuss:

  • A nurse hackathon to tackle human health problems
  • Advice for nurses looking to get into leadership
  • Using LinkedIn for professional development
  • The “not just a nurse” mentality
  • Incentivizing a culture of innovation
  • How to encourage nurses to stay in the sector

 

Key 3 Points

  1. The frontline need to be your biggest advocate
  2. Carve out and be proud of your career path
  3. Stay curious, growing and evolving

 

Mentioned in this Episode

The Value of Autonomous Practice with Michael Sandler

The Value of Autonomous Practice with Michael Sandler

The Value of Autonomous Practice with Michael Sandler

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Today on the podcast we’re joined by Michael Sandler, the current Executive Director for the Association of Nurses and Nurse Practitioners of BC (NNPBC), the first nursing professional association in Canada to represent all four of B.C.’s nursing designations (Licensed Practical Nurse, Nurse Practitioner, Registered Nurse and Registered Psychiatric Nurse). NNPBC serves as the voice for professional practice, advocacy and leadership in nursing for all B.C. nurses.

Michael moved from the Lower Mainland to the B.C. Interior in 2012 to take on a role with the High Acuity Response Team (HART) which was recognized as a “Promising Practice” by the Health Council of Canada using the Health Innovation Portal Evaluation Framework. His time away from his roots practicing in a large well-resourced urban centres in the Lower Mainland has provided the context with which he approaches solutions to our current health care challenges that focus on leveraging nursing to meet the current gaps in service delivery.
Michael was a recipient of the CNA’s, “150 Nurses for Canada”, peer-nominated award that recognized Canada’s most influential nurse leaders for his leadership and willingness to advocate for change. Michael is a passionate, strong, nurse leader with an interest in promoting rural and remote nursing, addressing and/or expanding scope of practice for all B.C. nurses and improving the care received by patients throughout the province by leveraging the central position of nursing in Canada’s current health care delivery model.

Michael is known to continuously exhibit transformational leadership skills, which, complemented by his experience in operational leadership, change management in complex environments, program development, regional and provincial policy development, political advocacy and strong strategic communication skills, allows him to navigate our current healthcare landscape for the benefit of all nurses in B.C.

 

Episode Highlights

 

We start by talking about how Michael never intended to be a nurse and go on to discuss:

  • Creating a common vision across associations
  • Managing the itchy-scratchy places
  • Navigating the “nurses eat their young” culture
  • General vs. specialized training for NPs
  • Leadership programs for early career nurses

 

Key 3 Points

  1. Get out of peoples’ way to help them do their jobs.
  2. Develop relationships with potential mentors and make an ask.
  3. Take a reset moment. Maintain an open mind for opportunities. Be kind and humble.

 

Mentioned in this Episode

Using Your Influence on Purpose with Kelly Hallock

Using Your Influence on Purpose with Kelly Hallock

Using Your Influence on Purpose with Kelly Hallock

Listen on Apple Podcasts, Spotify, Stitcher or Google Play.

 

Today on the podcast I’m really pleased to be joined by Kelly Hallock. Kelly and I met through the Association of Registered Nurses of Manitoba and I knew I wanted to have her on the podcast. Kelly is a Registered Nurses Educator with the Interlake-Eastern Regional Health Authority. She has a Bachelor of Science in Nursing from the University of Alberta, and is also an experienced speaker working in the professional training and speaking industry. She is skilled in nursing education, acute care, critical care nursing and healthcare management. Kelly is also a certified speaker. Trainer and coach with the John Maxwell team.

 

Episode Highlights

 

We start by talking about an early mentorship program opportunity and go on to discuss:

  • Transitioning into leadership training
  • Moving into nurse educator roles
  • The value of interviewing
  • How to unlock leadership potential
  • Changes for nursing during the year of the nurse

 

Key 3 Points

  1. Where are you at? Based on this, what do you need to grow?
  2. To be a good leader, spend more time listening
  3. Nurses are resilient.

 

Quotable

“Keep learning. If you want to ensure you have the best practice out there, get on committees where you can be next to those experts. Learn to teach.”
—Kelly Hallock

 

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Considering Lived Experience with Paul Wright

Considering Lived Experience with Paul Wright

Considering Lived Experience with Paul Wright

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Paul Wright has worked as a direct care provider in the neurosciences population for the Ottawa Hospital and the Calgary zone within Alberta Health Services, formerly the manager for the Neurological Rehabilitation Program in Calgary and is Currently the Director for Patient Safety, Clinical Quality improvement and patient and Family centred care for the Calgary zone. Paul holds a Bachelor’s degree in Nursing Science from the University of Ottawa and a CNA certification for Neuroscience Nursing in Canada.

Paul’s focus is to create new opportunities for patients and families to be involved with health care improvements, system design and ensuring the patient and family are at the centre of all care provision. Most recently Paul s work has led him to advocating for the inclusion of family in care and the removal of formal visiting hours for all Calgary hospitals. Paul is leading the grass roots initiative to End Pj Paralysis in Alberta with the focus of getting patients up, dressed and moving for better health.

 

Episode Highlights

 

We start by talking about beginning his career at the Ottawa Hospital and go on to discuss:

  • Progressing the End PJ Paralysis movement in Alberta
  • Reverse-engineering problems
  • Creating a united voice for nurses
  • Quality improvement initiatives
  • The challenge of change-fatigue
  • Nurses eating their young and their old

 

Key 3 Points

  1. As a leader, you can’t treat every team member the same. Their needs are different.
  2. Be bold, be brave, but be safe. Don’t be afraid to make change.
  3. Try the lived experience of your patients in order to better serve them.

 

Quotable

“As a leader, you really work for those around you.”
—Paul Wright

 

“When you look at problems step by step, they’re not so complex.”
—Paul Wright

 

 

Mentioned in this Episode

Nurses Make the Best Disruptors with Catherine Burger

Nurses Make the Best Disruptors with Catherine Burger

Nurses Make The Best Disruptors with Catherine Burger

Listen on Apple Podcasts, Spotify, Stitcher or Google Play.

Catherine Burger, RN, BS, MSOL is a board-certified nurse executive with nearly 30 years of experience in numerous patient care and leadership specialties. Upon completion of her ADN from Pacific Union College, Catherine worked in various nursing roles until her career evolved to nursing leadership for a large HMO in Northern California. She completed a BSN degree at the University of Phoenix and a Masters in Organizational Leadership at Colorado State University. Catherine served as a Clinical Practice Consultant and Nursing Informatics Consultant before leaving executive nursing to start her own business as a freelance writer and founder of the NurseLeaderMastermind.org.

In her free time, Catherine enjoys spending time with her husband, five children, and raising service puppies for Canine Companions for Independence.

 

Episode Highlights

 

We start by talking about her self-described jungle-gym career journey instead of the typical career ladder. We go on to discuss:

  • Her experience of early career coaching
  • The “what do I do when…” challenge
  • The non-traditional paths that nurses can explore
  • Highlighting our voices and trust-factor

 

Key 3 Points

1. The people who do the work have the answers.
2. Set the tone. Help guide the next decade of healthcare. Expect a seat at the table.

 

Quotable

“Nurses are ubiquitous. We can be in our community, we can start grants, we can start non-profits to meet a need. There really are no limits. Being a nurse, people automatically trust you, so you can challenge the status quo a little more.”
—Catherine Burger

“We should expect and ask for a seat at the table.”
—Catherine Burger

“Be the mentor that you always needed when you started in nursing. Offer yourself.”
—Catherine Burger

 

 

Mentioned in this Episode

Meet Your CNA President-Elect Candidates

Meet Your CNA President-Elect Candidates

Meet Your CNA President-Elect Candidates

Listen on Apple Podcasts, Spotify, Stitcher or Google Play.

Today we are bringing you a bonus podcast episode! As the CNA elections approach, you have a choice when it comes to your CNA President-Elect pick. I wanted to bring both candidates to the table to dive deep into what they envision for their tenures, should they be the successful winner.

Cynthia Bryanton RN, BScN has over 36 years of experience in acute and long term care, 20 of those years being in senior leadership positions. Cynthia is currently the Health PEI Directo of Nursing, Long Term Care East Prince. She is an active volunteer having been the Past President of the ARNPEI, served has a board member on the CNA, CRNPEI, Community Care Facility and Nursing Homes Board of PEI and much more.

Sylvain Brousseau RN, PhD has over 33 years of experience in the health care network. Not only does Sylvain have a wide experience from acute care to community health, nursing management to infection prevention, but he also has significant experience in nursing governance. He has volunteer for 15 years as a member of the board of directors of the Laurentide’s and Lanaudiere Regional Order of Nurses, as well as supporting a number of other professional associations.

Quite frankly, both Sylvain and Cynthia’s bios are so extensive with experience that we had to shorten them here, but you’ll soon hear how they plan to put that experience into action.

 

Episode Highlights

 

We start by talking briefly about their respective nursing careers and go on to discuss:

  • The changes they would like to see during their tenure
  • Increasing the voice of nurses
  • Keeping the momentum and building on public trust
  • Improving the self esteem of nurses
  • Creating a more inclusive environment in the CNA
  • How to make the CNA more attractive for new members
  • The legacy they’d like to leave

 

Mentioned in this Episode

Nurse Entrepreneurship, Influence and Advocacy with Dr Sharrica Miller

Nurse Entrepreneurship, Influence and Advocacy with Dr Sharrica Miller

Nurse Entrepreneurship, Influence and Advocacy with Dr Sharrica Miller

Listen on Apple Podcasts, Spotify, Stitcher or Google Play.

Today we are so pleased to be joined by Dr Sharrica Miller. Dr Miller joined us on the inaugural Not “Just” a Nurse Day in 2019 to talk about how nurses are not only at the bedside, but all the areas that nurses can move into. It was such a powerful talk and I was honoured to be joined by Dr Miller on the podcast.

Sharrica Miller is a doctorally prepared, board certified pediatric nurse practitioner with over 14-years of experience in nursing and nursing education. After graduating from Howard University with her BSN in 2005, Dr. Miller worked bedside in multiple areas including pediatrics, med-surg, and critical care for five years before going back to school to obtain her master’s degree. She graduated with her PhD from UCLA in 2017 and was named as one of five Johnson and Johnson’s Minority Nurse Faculty Scholars two years in a row. She has been teaching pre-licensure students for eight years and during that time also worked in a variety of settings including home health, hospital-based education, public health, and palliative care.

 

Episode Highlights

 

We start by talking about her career trajectory and go on to discuss:

  • Starter Nurse Academy
  • Getting out into community for leadership opportunity
  • Foster work advocacy
  • Go-to resources for nurse leaders
  • Changing the way we view transition-to-practice
  • How to expand our reach and influence as nurses

Key Points

1. Increase your exposure to all the things nurses can do.
2. Advocate for the causes you’re passionate about. Get involved.

 

Quotable

“When you have a lack of representation it doesn’t necessarily encourage others who are coming up through the pipeline to continue and get their PhD.”
—Dr Sharrica Miller

 

“Nurses need to come out of their shells and not be so afraid. Nursing is quite conservative where we just kind of keep our head low and we don’t like to fight too much, and I think that needs to change.”
—Dr Sharrica Miller

 

Mentioned in this Episode

Public Trust is Our Superpower with Mike Villeneuve

Public Trust is Our Superpower with Mike Villeneuve

Public Trust is Our Superpower with Mike Villeneuve

Listen on Apple Podcasts, Spotify, Stitcher or Google Play.

Today on the podcast we are honoured to be joined by Mike Villeneuve, RN MSc, the Chief Executive Officer of the Canadian Nurses Association.

With four decades of progressive experience, Mike has participated in health care delivery as a nursing attendant, staff RN, nurse-in-charge in a remote First Nation, clinical instructor, clinical nurse specialist, manager, researcher, lecturer, consultant, author and administrator. As CEO, he leads CNA’s operations which include 139,000 members across all 13 Canadian provinces and territories and the headquarters team in Ottawa. In his role, he is leading implementation of a forward-leaning vision for professional nursing in Canada and the services needed in the future at CNA to support that transformation.

 

Episode Highlights

We start by talking about Mike’s early introduction to nursing through his mother and go on to discuss:

  • How the CNA advocates for the profession
  • The importance of volunteering on boards
  • Taking advantage of workshop opportunities
  • How not only doctors provide primary care
  • Policy solutions for the next generation of nurses
  • Speaking with confidence on a particular subject

Key Points

1. Just because you’re skilled in a technical role doesn’t make you a great manager.
2. Learn for yourself how governance works. Get involved and active early. Take the chance.
3. Public trust is our superpower. Don’t underestimate it.

Quotable

“You can’t demand a seat in a policy circle and then just sit there keeping the seat warm. You better be ready to figure out what’s the game.”
—Mike Villeneuve

 

“It doesn’t take a lot to free people up to think differently.”
—Mike Villeneuve

 

“What I would love this year is for every nurse’s face up high with pride. Every other profession would kill to have the kind of power we have. Stop saying we don’t have power. You have been accorded a lot of power by the public when they say we trust you completely.”
—Mike Villeneuve

 

“Speak up even if your voice shakes.”
—Maggie Kuhn

Mentioned in this Episode

How To Be Part of the Conversation in Nursing with Howard Catton

How To Be Part of the Conversation in Nursing with Howard Catton

How to Be Part of the Conversation in Nursing with Howard Catton

Listen on Apple Podcasts, Spotify, Stitcher or Google Play.

Today on the podcast we’re joined by Howard Catton, the Chief Executive Officer of the International Council of Nurses (ICN). Under his leadership, ICN is seeking to maximise the opportunities presented by the 2020 International Year of the Nurse and the Midwife and build on its legacy. He is committed to ensuring that nurses have a seat at the highest level of decision-making for the benefit of the profession and global healthcare.

Howard joined ICN in April 2016 as the Director, Nursing, Policy and Programmes. His team led the development of ICN policy and position statements, working closely with WHO and other International Organisations to provide nursing advice on global health challenges and input into formal WHO and UN decision making meetings and processes. He also co-ordinated ICN Programmes and projects including Leadership development and worked closely with other Non-Government Health Organisations, civil society and private sector organisations. Howard also oversaw the development of scientific programmes for ICN events including its world congresses, held every two years.

In December 2019 the Royal College of Surgeons in Ireland appointed Howard as Fellow of the Faculty of Nursing and Midwifery. This Fellowship without examination is granted in exceptional circumstances to nurses who have rendered outstanding service to the profession.

 

Episode Highlights

We start by talking about what brought him to the International Council of Nurses and go on to discuss:

  • His message for nurses during COVID-19
  • How to be part of the conversation in nursing
  • The importance of getting involved in your associations
  • Pushing governments for firmer commitments to support the profession
  • His vision for the global future of the profession

Quotable

“Don’t be fearful of questioning.”
—Howard Catton

Mentioned in this Episode

Love-Led Leadership in the Time of COVID-19 with Sheena Howard

Love-Led Leadership in the Time of COVID-19 with Sheena Howard

Love-Led Leadership in the Time of COVID-19 with Sheena Howard

Listen on Apple Podcasts, Spotify, Stitcher or Google Play.

Today we are joined by a previous podcast guest, Sheena Howard. In these incredibly uncertain times, empathy and compassion are more important than ever. Figuring out how we bring that to the foreground when we’re physically distancing, covered in PPE that guards our face and our smiles, Sheena is the perfect person to share how we can continue to be love-led leaders.

Sheena Howard is a full-scope primary care registered nurse who was born and raised in Ontario. She graduated from Queen’s University School of Nursing in 2003 and began her career in Northern BC on an isolated island as a public health and primary care advanced practice nurse. Through a social justice lens, she worked alongside the community consisting of indigenous and non-indigenous people, to improve access to community healthcare, notably creating the first free birth control and prenatal group clinics, a model for prenatal patients in rural BC.

 

Episode Highlights

We start by talking about how nurses can show up love-led in all areas of our lives and go on to discuss:

  • Advocacy as a form of love and empathy
  • Why you won’t get more burnt out with a love-led approach
  • Wrestling with nursing guilt
  • Embedding empathy and love-led leadership post-COVID

Quotable

“When we are post-COVID don’t let it go back to the way things were. We need to advance and evolve and push things forward.”
—Amy Deagle

 

“If we’re emotionally void, our patients are emotionally void. When I choose to engage [as a love-led leader] I can’t help but feel better. And I see the reaction in my patients. We feel more engaged, more joy, even in a situation like COVID-19.”
—Sheena Howard

 

“Examine what you have no control over and what you do have control or influence over. You have control over your own thoughts, how you express your mood or energy, and you can also influence others actions. We can do this by asking questions instead of offering solutions.”
—Sheena Howard

Mentioned in this Episode